Returns and refunds
Returns and exchanges
Contact us with your order number and the details of your return or exchange request. Eligibility depends on the product, its condition, applicable law and the conditions disclosed for the order.
Damaged, incorrect or missing items
Contact us with the order number and details of the issue. Keep the item and packaging available while the request is reviewed.
Refunds
Contact us to confirm refund eligibility, amount and the available refund method for your order. Processing time depends on the payment method and payment provider. These terms do not limit rights available under applicable consumer law.