Comfy Craze

Frequently asked questions

Which payment methods are available?

Cash on delivery. Payment information.

What are the shipping charges?

Applicable charges are included in the checkout total before submission. Shipping policy.

Where is my order?

Track your order with the order number and mobile number used for the purchase. Contact us if you need further assistance.

Can I change or cancel an order?

Contact us with your order number as soon as possible. Changes depend on the order's dispatch status. Cancellation policy.

Can I return or exchange an item?

See the returns and refunds policy and contact us about the item and order.

How can I get product or sizing advice?

Contact our team with the product name and the size or colour you are considering.

Do I need an account?

Guest checkout is available. Orders placed while signed in appear in your account. Existing guest orders are not automatically attached to an account by matching a phone number or email.